




Frequently Asked Questions
Yes! Cash on Delivery is available on all products. Just select the option at checkout.
Yes, we provide free shipping on all orders across India.
If you find that the product is defective or does not match the description of what you ordered, you can return it within 3 days for a full refund. Please ensure the item is unused and in its original packaging.
Process for initiating refund - reach out to us at contact.zepstore@gmail.com within 72 hours of delivery with photos. We’ll arrange a quick replacement or a full refund.
Once your order is dispatched, we’ll send you a tracking link via email or SMS. You can use it anytime to check the status of your delivery.
It usually takes 1-2 working days to dispatch your order.
No worries — just reach out to us at contact.zepstore@gmail.com within 72 hours of delivery with photos of the issue. We’ll arrange a quick replacement or a full refund.
You can reach us via email at contact.zepstore@gmail.com. We typically respond within 24 hours.
Absolutely. We handpick each product to ensure quality and value for money. All items go through a basic quality check before shipping.